Inspection Support Network

Inspection Support Network™(ISN) launched in 2002. In 2003 Guardian and ISN began working together, supporting commercial and residential inspectors with their payment processing. The inspection industry is evolving rapidly and the ISN’s development team continues to deliver countless updates and new features to support inspectors. At the same time, Guardian is focused on actively automating and simplifying every task around payments. The Inspection Support Network is actively used by small, medium and large inspection companies. Guardian and ISN have worked together, to provide an extremely competitive pricing model with no monthly fees, no minimum requirements and no contract or cancellation fees. Allowing all size Inspection companies to take advantage of integrated credit card processing within ISN.

SIGN UP NOW – US Accounts

SIGN UP NOW – Canadian Accounts

Pricing

RATES AND FEES

  • Transactions

  • Debit transactions: 1.70%
  • Communication Fee: .30
  • Credit Cards: 2.69%
  • Rewards cards and Corporate cards: 3.29%

  • Monthly

  • NO Account Maintenance Fee
  • NO Secure Gateway Fee
  • NO Monthly Minimum
  • NO PCI Compliance Fee

  • Set Up

  • NO SET UP FEES
  • NO CANCELATION FEES
  • NO ANNUAL FEES
  • NO CONTRACTS

 

SIMPLE

Just 3 Simple Steps…..

  1. Call Guardian Financial. Our representatives have been working with the Home Inspection Industry for over 17 years. They will answer all your questions and send you the application documents you need.
  2. Fill out the simple online application which takes less than 10 min. We will have your account set up and active within 2 business days.
  3. Link your new Guardian Financial merchant account to the ISN Software by simply inserting your cardpointe gateway account numbers into the Inspection Support Network Software.

It really is as easy as 1,2,3.

COMPATIBLE

Because our merchant account is completely compatible with Inspection Support Network Software you will have the ability to accept all card types right inside your ISN software.

Using/Setting Up Convenience Fees

Note: Prior to enabling the Convenience Fee System:

  1. If you haven’t already, create a specific Fee in your ISN to apply the Convenience Fee charge your Surcharge Fee at Settings — Office Settings — Inspection and Fee Settings — Fees.
    Additional information regarding creating fees is available here.
  2. Then activate the convenience fee feature under Settings — Office Settings — My Office Settings — Convenience Fee.

In the modal that pops up, be sure to read the legal disclosures regarding surcharges carefully.
Then check the box labeled Use the Convenience Fee System.
You’ll get a new set of options for which fee you apply the convenience fee to.

Then enter the percentage, or fixed amount, of your convenience fee in the Surcharge box.

NOTE: when entering a fixed amount, enter numeric values only. You’ll want to avoid entering an additional dollar sign in the text field where the fixed fee is entered. This will cause the convenience fee to populate properly when a client/agents goes to make payment.

Select the fee you’ll be applying the surcharge to.
NOTE: this fee should ONLY hold the convenience fee, do not select a fee where you apply other costs.

You then have the option to include a custom message describing your convenience fee to your clients, or you can leave the message field blank to allow the system to display the default message.

Save your changes, and you’re done!

Click here for the most recent information about this process

Mobile App

Payment can be added to an order from the ISN mobile app, and the following directions will walk you through the process.

Don’t have the Mobile ISN? You can get more information on that here.

Within your ISN Mobile app, navigate to the order and click on the blue info icon:

Once you click on that blue info icon, scroll down the page until you see Add Payment, and then follow the prompts.

Click on the Method of payment the client would like to use

If it is a check click on “Use Amount Due” and Enter the Check no.

If it is a Credit Card… and you are using an Android phone… click use amount due and then either type in the CC # or Scan the card to read the number off the card and auto fill for you.  (This doesn’t take a picture of the card)

If you are using an iPhone…. click on use amount due and then either type in the CC # or click “Scan Credit Card”

When you are done entering payment details hit “Add Payment”.

Click here for the most current information on this feature

Within your ISN Mobile app, navigate to the order and click on the blue info icon:

Once you click on that blue info icon, scroll down the page until you see Add Payment, and then follow the prompts.

Click on the Method of payment the client would like to use

If it is a check click on “Use Amount Due” and Enter the Check no.

If it is a Credit Card… and you are using an Android phone… click use amount due and then either type in the CC # or Scan the card to read the number off the card and auto fill for you.  (This doesn’t take a picture of the card)

If you are using an iPhone…. click on use amount due and then either type in the CC # or click “Scan Credit Card”

When you are done entering payment details hit “Add Payment”.

Click here for the most current information on this feature